FAQ
Questions? We have answers.
How can I cancel the class?
You can cancel a class from the [class list] link after logging into the main page on your mobile browser or PC.
※ Cancellations must be made 24 hours before the class starts to avoid losing the slot.
What to do if you cancel a class?
※ Free lessons will not be deducted for cancellations made 24 hours before the class starts. ※ Please note that the number of free lessons will be deducted for other cancellations.
How can I cancel the class?
You can cancel a class from the [class list] link after logging into the main page on your mobile browser or PC.
※ Cancellations must be made 24 hours before the class starts to avoid losing the slot.
What to do if you cancel a class?
※ Free lessons will not be deducted for cancellations made 24 hours before the class starts. ※ Please note that the number of free lessons will be deducted for other cancellations.
How can I register?
Click on [Register] in the upper right corner of the homepage and sign up using KakaoTalk or your mobile phone number. You can only register using a local phone number.
How can I register?
Click on [Register] in the upper right corner of the homepage and sign up using KakaoTalk or your mobile phone number. You can only register using a local phone number.
How can I log in?
Please click on [Login] using your KakaoTalk login or mobile phone number.
※ Please enter your KakaoTalk email and password when logging into KakaoTalk. Alternatively, use the QR code (tap on [KakaoTalk App] > [More] > Scan code at the top right to scan the QR code).
※ To log in using your phone, enter the phone number and password you used when you registered.
How can I log in?
Please click on [Login] using your KakaoTalk login or mobile phone number.
※ Please enter your KakaoTalk email and password when logging into KakaoTalk. Alternatively, use the QR code (tap on [KakaoTalk App] > [More] > Scan code at the top right to scan the QR code).
※ To log in using your phone, enter the phone number and password you used when you registered.
I do not remember the registered username or my password / I would like to change my password.
The phone number you used to register is your username. If you forget your password when logging in with your mobile number, you can log in by entering your phone number to confirm your verification code.
If you wish to change your password, or if you need to find your password, you can reset it by clicking on "Forgot Password" at the bottom of the login page. Once logged in, click on "My Account" to change your password or link your social accounts.
I do not remember the registered username or my password / I would like to change my password.
The phone number you used to register is your username. If you forget your password when logging in with your mobile number, you can log in by entering your phone number to confirm your verification code.
If you wish to change your password, or if you need to find your password, you can reset it by clicking on "Forgot Password" at the bottom of the login page. Once logged in, click on "My Account" to change your password or link your social accounts.
I want to add/update the child's information.
You can edit your child's information by logging into the VIPKid main page, then clicking on "My Account", and then clicking on "Edit Child Information".
※ You can only view it on your computer. You can register up to 3 children. You can use one mobile phone number to purchase the course and share it with them.
I want to add/update the child's information.
You can edit your child's information by logging into the VIPKid main page, then clicking on "My Account", and then clicking on "Edit Child Information".
※ You can only view it on your computer. You can register up to 3 children. You can use one mobile phone number to purchase the course and share it with them.
Questions? We have answers.
How can I cancel the class?
You can cancel a class from the [class list] link after logging into the main page on your mobile browser or PC.
※ Cancellations must be made 24 hours before the class starts to avoid losing the slot.
What to do if you cancel a class?
※ Free lessons will not be deducted for cancellations made 24 hours before the class starts. ※ Please note that the number of free lessons will be deducted for other cancellations.
How can I register?
Click on [Register] in the upper right corner of the homepage and sign up using KakaoTalk or your mobile phone number. You can only register using a local phone number.
How can I log in?
Please click on [Login] using your KakaoTalk login or mobile phone number.
※ Please enter your KakaoTalk email and password when logging into KakaoTalk. Alternatively, use the QR code (tap on [KakaoTalk App] > [More] > Scan code at the top right to scan the QR code).
※ To log in using your phone, enter the phone number and password you used when you registered.
I do not remember the registered username or my password / I would like to change my password.
The phone number you used to register is your username. If you forget your password when logging in with your mobile number, you can log in by entering your phone number to confirm your verification code.
If you wish to change your password, or if you need to find your password, you can reset it by clicking on "Forgot Password" at the bottom of the login page. Once logged in, click on "My Account" to change your password or link your social accounts.
I want to add/update the child's information.
You can edit your child's information by logging into the VIPKid main page, then clicking on "My Account", and then clicking on "Edit Child Information".
※ You can only view it on your computer. You can register up to 3 children. You can use one mobile phone number to purchase the course and share it with them.
كن أول من يعرف عن أحدث التقنيات والعروض
Learn with us
VIPKID © 2024 | Privacy Policy
كن أول من يعرف عن أحدث التقنيات والعروض
Learn with us
VIPKID © 2024 | Privacy Policy
كن أول من يعرف عن أحدث التقنيات والعروض
Learn with us
VIPKID © 2024 | Privacy Policy
كن أول من يعرف عن أحدث التقنيات والعروض
Learn with us
VIPKID © 2024 | Privacy Policy